Your customer service on Autopilot.
From order questions to returns — FlowToo automatically solves what costs you time daily.
The founders behind FlowToo.
"We both scaled our own brands,
and know how it feels
when 100 emails daily wait
to be answered.
FlowToo is the system
we wished we had back then."
Your support runs.
Even when you sleep.
Every flow automatically starts as soon as an inquiry comes in — and runs through to resolution.
Is FlowToo worth it?
What other tools cost you monthly
Frequently Asked Questions
Everything you need to know about FlowToo.
Yes. FlowToo answers standard inquiries automatically, based on your own rules. For returns, the built-in retention logic kicks in: before a return is confirmed, FlowToo offers the customer a staged discount — for example 10, 25 or 40 percent. Many customers prefer to keep the product. You save the return and keep the revenue.
Yes. For standard cases the AI replies instantly and automatically, but you decide at any time how far the automation should go.
For critical cases, such as threats or legal notices, FlowToo automatically flags the ticket as escalated. For chargebacks it depends on your setting: you can decide whether they are escalated automatically or handled automatically.
FlowToo connects natively with Shopify and works with Gmail and Outlook. You can also connect Klaviyo to use support and return events for targeted email flows.
Setup is guided: create an account, connect your shop, configure rules and templates. On request we walk you through the entire setup personally in a free demo call.
Yes. Your existing tickets and email histories are fully preserved. You simply import your old emails as .eml files and they appear searchable in FlowToo.
All plans can be cancelled monthly, with no minimum term. No setup fees, no hidden costs.